919-206-7900
Polarean Imaging Ltd.’s technology is for research use only

Extended Service Contracts

Equipment Service Agreement - Summary of Options

Polarean Imaging Ltd. looks forward to servicing your equipment under one of the following options.

Service Contract Option 1 Service Contract Option 2 Service Contract Option 3
Onsite Service Preventive Maintenance (PM) visit only. Maximum of 5 onsite days for service within 2 trips per year, including preventive maintenance visit. Maximum of 10 onsite days for service within 3 trips per year, including preventive maintenance visit.
Preventive Maintenance (PM) One preventive maintenance visit including all PM parts and labor. At Customer option, one preventive maintenance visit including all PM parts and labor. At Customer option, one preventive maintenance visit including all PM parts and labor.
Software Updates Installed during PM visit. Installed during onsite visits. Installed during onsite visits.
Phone and Email Support Phone and email support is included, as needed. Phone and email support is included, as needed. Phone and email support is included, as needed.
Travel and Lodging Included for the one PM visit. Included for 2 trips per year to the customer site. Included for 3 trips per year to the customer site.
Parts Discount N/A 10% discount on required replacement parts for repair. 15% discount on required replacement parts for repair.
Labor Discount N/A 10% discount on labor beyond the designated number of onsite days for service. To be quoted separately. 15% discount on labor beyond the designated number of onsite days for service. To be quoted separately.

PM Category Tasks or Components
Performance History Review
  • Gas purifier
  • Cryogenic trap
  • Gas mixture
  • Vacuum pump
  • Cell temperature
  • Polarization level
  • Laser transmission
  • Regulators pressure level
Critical Components
  • Calibrate pressure transducers and gauges
  • Calibrate polarization measurement station
  • Calibrate mass flow meter
Safety Measures
  • Test emergency power cutoff switch
  • Test laser interlock switches
  • Test laser power key switch (when available)
  • Cell temperature
  • Polarization level
  • Laser transmission
  • Regulators pressure level
Fluidics
  • Test gas flow path pressure hold and leakage
  • Test vacuum pump performance and perform scheduled maintenance
  • Regenerate Gas Purifier
  • Examine and replace safety check valves if necessary
  • Examine cylinder regulators
Magnetic Field
  • Adjust holding coil power settings
  • Measure holding coil impedance
  • Measure NMR coil impedance and performance
Laser
  • Verify laser power
  • Verify photodiode voltage
  • Test beam path protective housing integrity
  • Test optics condition
Glass Cell
  • Comprehensive optical cell inspection
Computer
  • Install software updates
  • Test DAQ card
Other
  • General maintenance
  • Process verification batch runs
  • Personnel training
  • Prepare service report
<